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Tuesday, January 17, 2012

FreePhoneLine Port Forwarding on your Router (Netgear)

Included with the ATA (Analog Telephone Adapter) are "Setup Instructions" which help you to log into your Grandstream HT-286 ATA. You will need to connect the adapter to your router using a CAT-5/CAT-6/LAN cable, and attach a Phone to your adapter in order to log in. 

My ATA Adapter Configs: 

1. Changed the default password (Not important, but just me being a little paranoid) 
2. Changed my Caller-ID (LOL - Funny Prankster's tool) 
3. Changed telephone number (Once Porting of my original number had completed) 

Your adapter readily works out of the box, but if you do experience the following one-way communication problem, which I did, follow the note included in your instructions as mentioned: 

 ----------- Tech note:
Should you ever experience one-way audio or sound/connection issues with your Grandstream HT-286 ATA, please configure your internet router to forward :
UDP ports 5060-5061 and 10000-20000
to the IP Address of the ATA device. This IP address is acquired by dialing *** on your phone and then 02 at the voice prompt. We do not provide support for third party routers so please contact the manufacturer if you need assistance doing this.
----------- ATA Setup Instructions - freephoneline.ca


Logging into your Router for Port-Forwarding

1. In Windows: Start -> Run
2. Type : "cmd"  Press Enter
3. Type : "ipconfig" Press Enter


Your Default Gateway is your Router's IP Address, which you will type into your browser to connect to your router using your login/password. For Netgear users, typing "routerlogin.net" into your browser works as well, which is the router I used to show (below) how to these ports were forwarded.

The Server IP Address, in the picture above, would be your Grandstream Adapter's IP address which you obtained by dialing *** on your phone and then 02 at the voice prompt. 

4 comments:

  1. I have a msi 11n modem and in port forwarding there are outgoing and incoming ports. Which one I have to use to add UDP ports 5060-5061 and 10000-20000 ?

    ReplyDelete
    Replies
    1. You would have to open up both ranges of the INCOMING UDP Ports in between 5060-5061 and 10000-20000. I added mine separately as 'Freephone1' and 'Freephone2'. I am not familiar with the MSI 11N Modem, but what happens when you first connect the freephone adapter is that you can dial out, but CAN NOT receive calls, as your router is blocking those incoming requests. Anyone else familiar with this brand of router, please do share.

      Delete
  2. Yes i have the same problem with Linksys router
    Support for feephoneline is poor

    ReplyDelete
  3. I fixed it by configering and using line 2 on my Atta pap2.

    ReplyDelete